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PAIRING WINE WITH DATA

We are more than a company that helps you collect & manage your consumer transaction data.

 

We create the foundation for outstanding hospitality and long-term consumer relationships.

WHY eCELLAR?

01

SECURITY

Offering EMV security chip, Near Field, Apple/Google Pay and more.

 

We don’t just say that we’re secure. We are annually validated PCI Level 2 Compliant by a third-party, Visa-Approved QSA (Qualified Security Assessor).

 

This validation puts us at the top of the transactional food chain for security in the wine industry. No one else in our competitive set performs to that standard, including $100,000 per brand insurance against hackers.

Our validated Statement of Compliance is here.

02

EXPERIENCE

We have 20 years of experience in Napa and Sonoma with some of the top performing wineries in the business.

 

We focus exclusively on the wine business and know it inside and out. The best wineries in Napa, Sonoma and beyond come to us for a reason—we provide high touch customer service with the most innovative native data system on the market.

 

Our innovation practices anticipate market demand. Once our team has partnered with your organization, we are committed to furthering education for your employees to create great client outcomes every day.

03

PLATFORM

Our platform makes it simple for you to deliver what your clients expect—a personalized experience.

 

One customer record accessible across all channels: Tasting Room POS, Mobile, eCommerce, Wine Club, Email Campaigns, Reservations and Real-Time Multi Location inventory.  

Your customers can customize their Club Orders online. Your web designer can extend your brand experience all the way though check out.  Segment your customers on the fly by demographic, purchase history, visitation and much more with our industry-leading Search.

 

ABOUT US

We help wineries and their employees thrive by empowering them to serve their clients at the highest level of hospitality using the latest technology.

 

At our core, we are an optimistic organization constantly innovating, and founded on traditions of critical thought.

 

We strive to improve at every opportunity.

 

Our most important expertise is the detection and elimination of errors.

 

LEADERSHIP

PAUL THIENES
Founder & CEO
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It all started in the Midwest. Paul grew up loving nature and data in Minnesota. A Computer Science degree from Hamline University and a Masters in Business from the University of St. Thomas in St. Paul started a corporate career at MCI Telecommunications.  

 

Paul found his way to the Napa Valley during the dotcom boom of the late 90’s and created a first-of-its-kind, web-based cash register solution for the wine industry in 2004. He founded eCellar 20 years ago in Calistoga and has been innovating data solutions for wineries ever since. He loves an excellent Pinot Noir served with cheese and a beautiful view. When he’s not busy with data and his clients, he enjoys traveling, playing piano and skiing with his 2 kids and he has a pilot’s license. 

 

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